At Polar King, our unwavering commitment lies in delivering not only exceptional products but also unparalleled service. We are dedicated to optimizing the performance of your walk-in cooler or freezer, ensuring it operates at its peak potential. Recognizing that consistency and efficiency are vital to your operations, we offer convenient avenues to access our service department. You can reach out to us anytime via our dedicated service number or by filling out the service form below. Your satisfaction is our priority, and we are here to provide the support you need. Polar King recommends following the annual maintenance guide to ensure optimal operation of your walk-in. Please refer to the service checklist to see if the issue you are having is listed.